![]() If you are unsure of your UserID, check with your Payroll Department to make sure you have the correct information. The number of characters and arrangement of the three parts will be specifically formatted for each individual company. ![]() It will consist of three general parts: Company abbreviation, Employee Number, and a portion of your name. What is my UserID? The format for your UserID will be unique to your company. If you do not have a stub available, you can contact your payroll department and they will be able to look up your number for you. Where can I f ind my Employee Number? If you have received a paper pay stub, your employee number will be located on it. Therefore, this information cannot be changed from what is assigned to your account. If your company does not use our Employee Call Support Service Center, your Payroll or Human Resources department can assist you with this information.Ĭan I change my UserID? Your user name is specifically formatted by your payroll department and is used to process all of your electronic files to your account. If your company has given us access to your information, you can contact our Employee Call Support Service Center if you have an email address and/or security information on file. ![]() You will be able to login and immediately reset your password. This option will verify your security questions and then send you a randomly generated, temporary password to the email address on file. If you've forgotten your password, you can use the Recover Password option. If your company does not use our Employee Call Support Service Center, your Payroll or Human Resources department can assist you with this information. What happens i f I forget my UserID of Password? If your company has given us access to your information, you can contact our Employee Call Support Service Center and one of our representatives will be happy to give you your Username. You can find more information about what this certification means to you here. I f I can login from any computer, how safe is ™? Every year Paperless Pay Corporation goes through a special security audit called SSAE 16 Type II. Also, make sure that you have clicked onto the Employee Portal and not the Administrator Access.Ĭan I access my pay stub from any computer? Yes, if you have access to the internet, then you will have 24 hour access to your pay records. You may attempt to reset your password through the site. What does, “Sorry the UserID & Password provided are not val id” mean? If you are receiving this message, then your UserID has not been entered correctly. © Copyright 2012 Paperless Pay Corporation. The Default Password is Case Sensitive to assist in keeping your information secure. (You don’t need to include the + symbol.) The employee number field is 10 digits and must be zero filled. When all the pieces are put together, the User ID should look something like this: CKHS0001234567NAME. User ID: CKHS + Employee Number + First 4 Letters of your First Name Default Password: CKHS + 001 To format your User ID & Default Password, use following information: If you have already completed your Initial Setup, enter your User ID and Password into the Employee Portal and click Login to view your Payment Listing. If this is your first time logging in, you will activate your account by entering through the Employee Portal and completing a one-time Initial Setup. Make sure to type the Default Password as it was given to you by your Payroll Department. ![]() Before you click Login, turn off your Caps Lock. You may hold down your Shift key to capitalize the letters, or you may use the Caps Lock key located on the middle left of your computer’s keyboard. For example: PPC001 should be entered in all capital letters. ![]()
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