When the driver called him he didn't answer. As relates to your issue, you weren't the one who orde red from us. Failing to call the restaurant usually means the customer fell asleep. In fact, absent a computer error beyond our control, the only way the food would not come is a customer doesn't answer the phone (usually due to not updating their number or putting in a wrong digit) AND doesn't call the restaurant before we close, as we have a free re-delivery policy. I read the rest of the reviews and it appears that the food actually does come. This complaint lacks any credible evidence and since it relies on the impossible being possible, it is appropriately called what it is. All complaints are taken seriously and handled accordingly. We never have, and never will, allow ourselves to be scammed. We have been operating since October 2016 and make great efforts to ensure that our customers receive the best we can give. We are routinely inspected and pass every inspection. And FYI: Signs your being scammed: (1) Customer claims to have been ordering for years yet has not history of ordering, (2) Customer threatens a negative review if demands are not complied with, and (3) customer makes claim that is just not possible. She does not have straight hair nor hair that long. Second, her blond hair is a sho rt blond afro. The person you claim “admitted” she had blond hair is the 66 year old lady who answers the phones and directs the drivers. There is no way that the straight blond hair you CLAIM was in your food could have come from this establishment. Due to the way we prepare our food, it is wrapped and then placed in a box and sealed BY THE COOKS. As stated when you initiated your scam, one cook is bald, the other has straight black hair.
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